Welcome to Leonel Paths! By accessing our website and purchasing our travel products, you agree to the following terms and conditions. Please read them carefully.
1. General Terms
- These Terms and Conditions govern your use of Leonel Paths’ website and services.
- By placing an order, you confirm that you have read, understood, and agreed to these terms.
- We reserve the right to modify these terms at any time. Updates will be posted on this page.
2. Orders & Payment
- All purchases are processed on a Cash on Delivery (COD) basis only.
- Once an order is placed, it cannot be canceled unless explicitly agreed by our team.
- Orders will be confirmed via email or phone. Failure to respond to order confirmation may result in order cancellation.
3. Shipping & Delivery
- We deliver to specified locations. Delivery times vary based on location and product availability.
- Shipping costs (if applicable) will be communicated during the order process.
- We are not responsible for delays caused by unforeseen circumstances, including but not limited to weather, natural disasters, or courier issues.
4. Returns & Refunds
- Due to the nature of our Cash on Delivery policy, we do not offer refunds.
- If you receive a damaged or incorrect product, you must report it within 48 hours of delivery by contacting [email protected] with proof (photos or videos).
- We will assess return requests on a case-by-case basis. Approved returns may be eligible for a replacement.
5. Product Availability & Pricing
- We strive to ensure product availability, but we reserve the right to cancel orders due to stock shortages.
- Prices are subject to change without notice. The price at the time of order placement applies.
- In case of a pricing error, we may cancel the order and inform you accordingly.
6. User Responsibilities
- You agree to provide accurate shipping details. We are not responsible for lost orders due to incorrect information.
- You must be at least 18 years old or have parental/guardian consent to place an order.
- Any fraudulent activity, such as false orders, may result in legal action.
7. Limitation of Liability
- Leonel Paths is not liable for any indirect, incidental, or consequential damages arising from product use or delivery delays.
- Our liability is limited to the product price paid.
8. Privacy & Data Protection
- Your personal data is collected only for order processing and customer service.
- For more details, please refer to our Privacy Policy.
9. Contact Information
If you have any questions regarding these Terms and Conditions, you can contact us at:
📧 Email: [email protected]
By purchasing from Leonel Paths, you acknowledge and agree to these Terms and Conditions.